The ambition to execute quality work - on time and within budget - is shared by all stakeholders involved in a construction project, regardless of their role or specialty. Construction Quality Management is a crucial aspect of construction project management and is frequently the deciding factor in a company's success or failure.

Quality Management in the construction industry refers to the policies, processes, and procedures implemented (typically by management) to enhance an organization's capacity to deliver quality to its customers - whether those customers are clients/owners, contractors, or subcontractors. While every construction firm strives to ensure quality in every project phase, establishing these internal and external rules and guidelines results in optimum project delivery.